Matou te faʻamalosia YIMINGDA i luga o le mataupu faavae o le "lelei muamua, auaunaga muamua, faʻaleleia atili ma le faʻafouina e faʻamalieina ai o matou tagata faʻatau" mo le galulue faʻatasi ma oe, ma faʻamalosia le sini lelei o le "zero defects and zero complaints". Ina ia mafai ona tausia le igoa lelei o la tatou kamupani, oa tatou oloa o loʻo i ai le lelei o oloa e faʻavae i luga o le faʻamautinoaga o tau talafeagai. Tulaga muamua, matou te faʻamoemoe e tuʻuina atu oloa sili ona lelei ma auaunaga ia te oe. Talu mai le faʻavaeina o la matou kamupani, matou te vaʻavaʻai i le lelei o oloa e pei o le ola o la matou kamupani, faʻaleleia pea a matou tekinolosi gaosiga, faʻaleleia le lelei oa matou oloa, ma faʻamalosia pea le faʻatulagaina o pulega lelei atoatoa e tusa ai ma tulaga faʻale-malo. Matou te talitonu e mafai ona matou tuʻuina atu ia te oe oloa sili ona lelei ma o le a avea ma au paaga pisinisi taua. Matou te tulimatai atu e galulue faʻatasi ma oe i se taimi vave e mafai ai.